Support

Need a hand with Session Review? We're happy to help.

Email: admin@sessionreview.com.au

We usually reply within 2 business days.

When you email us, it helps to include:

• which app you're using — Session Review Educator, or Session Review Learner
• your device and iOS version
• a short description of what happened (a screenshot is great)

Send us a message

This opens your email app with the details filled in, addressed to admin@sessionreview.com.au.

Your name

Email address

Which app? Session Review Educator Session Review Learner Not sure

How can we help?

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Frequently asked questions

How does Session Review work?

Teachers fill in a short summary after each session — what was covered and what to work on next. With one tap they sync it, and the student sees it in the Session Review Learner app by entering the teacher's six-character code or scanning their QR card. It's a one-way notes tool from teacher to student or parent.

Where do I get my code?

Your teacher generates it for you. In the Educator app they add you as a student, and Session Review mints a six-character code and a QR card they can show, print, or send. You only need to enter it once.

Do I need to create an account?

Yes. Both apps use an account so your information stays with you if you change phones. You can sign in with Apple or use an email address and password. You can delete your account and its data at any time from Settings.

How much does it cost?

Session Review is AU$9.99 per year, per person, for both the Educator and the Learner app. There is no free tier and no trial. Both apps are free to download, but an active subscription is required to use them. Everything is included at that price — unlimited students, unlimited sessions, PDF export, QR cards, notes, templates, and search. Payment is charged to your Apple ID at confirmation of purchase and renews annually unless cancelled at least 24 hours before the period ends. You can cancel any time in Settings → Apple ID → Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

My teacher gave me a code — do I still have to pay?

Yes. The code connects you to your teacher, but the Learner app needs its own AU$9.99/year subscription. Redeeming a code doesn't cost anything by itself.

Can a student reply to the teacher in the app?

No. Session Review is deliberately one-way, from teacher to student or parent. If you need to discuss something, that's a conversation for the lesson.

Can I have more than one teacher?

Yes. A student can hold a code from as many teachers as they like, and each teacher keeps their own separate thread of sessions and notes.

What can my teacher see?

Only what they record for you. A teacher sees the sessions and notes they've written for you, and the display name on the account that redeemed their code. Notes you write for yourself in the Learner app are private to you and are never sent to a teacher.

How do I get my information removed?

Teachers can remove a student in the Educator app at any time, which deletes their notes and frees the code. Either app can delete its whole account and data from Settings → Delete account. You can also email admin@sessionreview.com.au and we'll remove it for you.

Which devices are supported?

iPhone and iPad running iOS 17 or later. An internet connection is needed to sync; the apps work offline and catch up afterwards.